Wayfinding for the Visually Impaired

Sponsored by Covington Airport

Applying systems thinking and prototyping to a wayfinding issue.

Airports are notoriously stressful. Travelers are already worried about whether or not they’ll make it on time, if they have everything, TSA, etc. yet on top of that we expect them to find their way around with little to no actual direction. Airport wayfinding is often sparse or confusing, only adding another stressor. Working with CVG airport I future-casted a solution in which airport wayfinding integrates seamlessly into a traveler’s experience.

Prototype of Projected Visual Cues

While I was initially interested in custom visual cues (mainly projections) that led individuals to their gates, it seemed that there was still a barrier to accessibility for many people with a purely visual solution. How could the other senses be used in wayfinding?

Prototyping Auditory Cues

Diagrammatic animation of the proposed solution.

Journey map of existing navigation to your gate

Stages of the process to improve on

Journey map implementing proposed solution

Video Showcase of Proposed Solution

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